For UK EV charger installers
ORBQ guides your customer through one short phone video, scopes the install with AI and prices it from your own price book. Your team reviews it and sends the quote in your brand. A site visit is booked only when a job really needs one.
Designed for UK domestic installs: BS 7671 · IET Code of Practice · DNO connect-and-notify
01 · Capture
They get a link from you and follow on-screen prompts: the meter, the consumer unit, the route and the spot for the charger. Live hints such as “too dark” or “hold steady” help them get it right first time. There’s no app to install and no call to book.
02 · The route
That’s the instruction your customer follows. They walk the cable route on camera, so ORBQ sees every corner, the wall it crosses and where it has to go through. Your team gets a measured run rather than a guess over the phone.
03 · Scope
Claude, Anthropic’s AI model, picks out the main fuse, the earthing arrangement, spare ways, the cable run and how it goes through the wall. Your rules engine turns that into a scope of work, and anything it isn’t confident about is held for a person to check.
Example findings for illustration.
04 · Price
The AI chooses the work. It never sets a price. Every line comes from your published, versioned price book: your packages, your extras and your margins. If the AI can’t price a job with confidence, it flags it instead of guessing.
05 · Approve
Reviewers see the verdict first, then any flags. They can adjust a line and approve. The customer gets the quote in your brand and accepts it online. ORBQ also works out whether the DNO needs a connect-and-notify or an application first, and prepares the paperwork.
Why installers use ORBQ
Your surveyors spend hours on the road for jobs that could have been scoped from the driveway, and some of those customers were only ever comparing prices.
The installer who sends a clear, priced quote first often wins the job. Waiting days for a survey slot gives the customer time to look elsewhere.
When each surveyor prices from memory, margins drift. ORBQ prices every job from the same book, line by line, so you can see why each quote costs what it does.
What you get
Many domestic installs can be scoped from a good video. ORBQ books a site survey only when it can’t be sure, for example a long buried run, a board with no spare way or a supply that needs the DNO first. Your surveyors spend their time on the jobs that need them.
The customer films once, with guidance. AI analysis runs as soon as they press send, so the quote is ready for review the same day.
Packages, extras and rules come from your book, which is versioned and auditable. The AI picks work codes; the maths is done in pence by a deterministic engine.
Every job is marked standard, non-standard or for technical review, with the reasons. Low-confidence readings are never priced automatically.
Customers see your name, logo and brand colour from the first link to the accepted quote. ORBQ stays in the background.
Owners, admins and reviewers each have the right access. The verdict is shown first, then flags, then the lines. Adjust, approve and send.
ORBQ works out maximum demand with and without load limiting, decides whether the job is connect-and-notify or needs an application first, routes by MPAN to the right network operator and pre-fills the ENA form from the survey. Each field shows where its value came from, so you can check it before you submit.
Outcomes
Use your own numbers. We’d rather you trusted the sum than took our word for it. The starting values are only examples.
TODO: pilot results go here once measured and approved for publication.
Compliance
The scope checks the things that matter for an EV circuit, including the main fuse rating, earthing arrangement, RCD protection and spare capacity. That way the first visit is the install, not a second survey.
The guided video captures what the Code of Practice asks installers to consider, such as the supply, the earthing, the cable route and where the charge point goes.
ORBQ works out maximum demand, decides between notifying within 28 days and applying first, and prepares the ENA form for you to check and submit.
ORBQ prepares the survey and the quote. Your qualified team reviews and approves every one and stays responsible for the design and the installation.
ORBQ supports your compliance process. It isn’t a certification body and doesn’t replace your own design checks, inspection or testing.
TODO · Installer stories
No. The AI only identifies what work the job needs. Prices come from your own published price book, calculated by a deterministic engine. If something can’t be priced with confidence, it’s held for your team rather than guessed.
ORBQ says so. Jobs are classed as standard, non-standard or for technical review, with the reasons listed. It can ask the customer a follow-up question or a photo, or recommend an in-person site survey from your price book.
They see your business. Survey links, emails and the quote use your name, logo and brand colour.
ORBQ works out maximum demand and whether the job falls under connect-and-notify or needs an application first. It finds the network operator from the MPAN and pre-fills the ENA form with notes on where each value came from. You check it and submit through the ENA’s portal.
You are, as now. ORBQ prepares the survey, scope and quote. Your qualified electricians approve the job and remain responsible for the design, compliance with BS 7671, installation and certification.
Accepted jobs can be sent to Onroute today. If you use another system, tell us which one in the form below.
No. ORBQ is a tool for installation companies. Your customers use it through links you send them.
Pricing depends on your volume. Tell us roughly how many installs you do a month and we’ll come back with a proposal.
Book a demo
We’ll show you ORBQ working on a real survey and talk through loading your price book. Thirty minutes, with no obligation.
Your message is with the ORBQ team. We’ll reply by email shortly to arrange a time.
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